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Wednesday, April 11, 2012

Outlook Folders Empty - Items missing from Shared Mailbox and Local Mailbox

Common issue found in any version of Microsoft Outlook, you know there are items in the inbox or sent items folder etc, but you just can't see them there they are either missing or the total folder is empty. This will also apply to a mailbox you have shared or delegate access to.

The fix is simple run outlook from Start -> Run , and use the switch

Outlook.exe /cleanviews

hallelujah, and there you have it. hopefully...

if not most likely the item has been deleted and you can try and retrieve them by using the recover deleted items option from the folder tab

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