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Wednesday, April 29, 2015

Rebuilding and Deleting User Profiles - Delete Greyed Out

the pain of rebuilding user profiles , in windows xp it was a lot simpler

Problem Description: When deleting user profiles you may run into the following issues
- profile always loading as temporary profile after deleted
- Option to delete profile under Computer -> Properties -> Advanced System Settings -> User Profiles is greyed out
- After deleting user profile and try to log back on you get the message " The User Profile Service failed the logon. User profile cannot be loaded." (occurs when manually deleting blaisonly)

Solution: Steps

1. Logon as Local Administrator
2. Remove the account you wish to delete from any Local Administrator Groups
3. Restart Machine (Necessary !! )
4. Delete is now not greyed out , simply hit delete and you are done.

Solution Continued: If the profile still not delete try the follow

5. Navigate to registry entries (to be safe always right click export the registry entries in case you need to import them back)
Delete HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\ProfileList\[SID]
Look for profile image path to verify correct profile is being deleted

Delete HKEY_USERS\[SID]\Software\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders

7. Delete Folder under C:/Users

8. Now you are definitely done

thats all folks

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