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Thursday, March 3, 2011

Microsoft Outlook 2007 - Address Book not updating and Errors opening outlook windows search and add-ins crashing


Microsoft outlook causing frustration as usual, a very common problem is a Address Book that just refuses to update, or when you go to download the address book or inbox it send and receive will get stuck at 50%

Microsoft Outlook Address book not updating

1. Delete the offline address book , the .oab file
this file will be located in C:\Users\"Your Username"\Appdata\Local\Microsoft\Outlook

if you have no luck there have a look in the Roaming Directory

2. Delete the the extend.dat file, same location as above. this file handles file associations for outlook and can sometimes cause error's, you can cut this file out and copy it back in if the problem is not solved. The extend.dat file will be recreated by outlook so its not a big deal if you delete it permanently

3. If running a Microsoft exchange server, there will be an option under the server configuration manager under organizational config, to update to offline address book. This will take 5-10 minutes to run depending on the size of the offline address book

Problems Starting Outlook - Crashing Addins and Windows Search Error

1. run outlook in safe mode with the switch. outlook.exe /safe

2. the most common reason for outlook crashing or being sluggish are 3rd party addins and they cause more disasters than solutions, its a good idea to keep addins to a minimum if possible.

3. Delete the offline cached emails .ost files.(again the file will be located under C:\user\username\appdata\local\microsoft\outlook) The offline cached emails file can become quite huge over time and even become corrupt. you can delete this file and allow outlook to re download all of your mail

1 comment:

  1. great it works, very helpful. Thanks for the tip

    ReplyDelete

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