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Wednesday, July 9, 2014

Office 2013 Crashing everytime you Print - HP Office & PDF Printing Not Responding

here is a real doozey of an issue, just a real pain and it only seems to happen with Office 2013 and some HP and Canon printers.

Solution

1. Turn off Smart Install

First of all do yourself a favour and turn off the HP Smart Install Feature under

Menu -> Services -> HP Smart Install

this feature is meant to make it easier to install the printer but more often than not it messes it up , take this off and next time you add the printer either via usb or network , choose have a disk and specify the drivers you would like to use. Download drivers from hp website.

2. Disable Printer Status Notification

1. If you are unable to right click your printer and goto Printer Properties. Log off and back on.
2. Right click printer and select Printer Properties
3. Under the Device Settings tab , change Printer Status Notification to DISABLED



that should hopefully fix your issues

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